Frontier Radar

NiCE launches next-generation Cognigy, with reusable agent skills, AI Assist, and step-by-step tracing

· Week 2026-W46

Agent platforms

Get the weekly changelog Price changes and new agent features in one short email a week. Free, unsubscribe anytime.

On November 12, NiCE released a new generation of its Cognigy platform for building and orchestrating enterprise AI agents. Agents are built from skills, tools, and personas that teams create once and reuse across agents. They can coordinate specialized sub-agents and connect to outside agents through open standards, including customers' own personal AI agents. The release adds a redesigned, AI-assisted Agentic Experience Studio with default STT, TTS, and LLM models out of the box. It also adds native access to premium models from Deepgram, ElevenLabs, and Anthropic, and an AI Assist companion across the agent lifecycle. Every step an agent takes can be traced, and voice gets native speech-to-speech support. Source: NiCE press release.

Source

All Frontier Radar updates

The weekly agent builder changelog

One short email a week: which builder changed its prices or free plan, new agent features, and the frontier model updates that matter. Optional and free. Unsubscribe anytime. See a sample issue.

Emails are handled by beehiiv. Privacy · Prefer a file? Download the pricing sheet, no signup needed.